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Alphabyte·AI
Alfaz Khan

AUTHOR AT ALPHABYTE AI

Alfaz Khan

Infrastructure Architect & Security Practitioner · Alphabyte Solutions Inc.

Vancouver, British Columbia, Canada

Alfaz Khan is an infrastructure and security practitioner with over 15 years of experience leading enterprise IT operations across cloud, on-premises, and hybrid environments. He specializes in multi-site infrastructure management, cybersecurity governance, and ITIL-aligned service delivery — with hands-on expertise across Microsoft Azure, AWS, and Microsoft 365. He holds CISSP and CCSP designations from ISC², alongside ITIL v4 Foundation and Microsoft Azure Solutions Architect Expert certifications.

Before settling in Vancouver, BC, Alfaz held senior technical leadership roles across East Africa's enterprise IT market, leading cloud migrations, security deployments, and Microsoft Azure engagements for clients across the region. He brings a uniquely international perspective to infrastructure and security — having managed IT budgets exceeding $2M and overseen technology operations for organizations spanning multiple sites and hundreds of end users.

Credentials & Education

Degree

BSc in Information Systems and Technology

Bachelor of Science

Institution

United States International University-Africa

Nairobi, Kenya

Key Coursework

Network Infrastructure · Systems Administration · Cloud Architecture · IT Security · Database Management

Career Timeline

2025 — Present

Infrastructure Architect & Security Practitioner

Alphabyte Solutions Inc.

Areas of Expertise

  • Multi-Site IT Operations & Infrastructure
  • Cloud Platforms: Azure, AWS, Microsoft 365
  • Cybersecurity Governance (CISSP, CCSP, Security+)
  • ITIL-Based Service Delivery & Help Desk Management
  • Network Security: Firewalls, IDS/IPS, VPN
  • Disaster Recovery & Business Continuity
  • Vendor & Contract Management
  • IT Budgeting & Strategic Planning

Notable Achievements & Recognition

15+ years leading enterprise IT operations across cloud and on-premises environments
Managed IT budgets exceeding $2M across infrastructure, vendor contracts, and capital expenditure
Improved first-call resolution from 60% to 85% through service desk transformation
Deployed enterprise-wide security awareness program for 1,500+ users, achieving phishing click rates below 1%
Led 25+ Microsoft Azure and Office 365 enterprise deployments across East Africa

Thought Leadership & Published Content

Framework

ITIL-Aligned IT Operations Model

Developed and implemented an ITIL v4-based service management framework across a distributed, multi-site environment.

Project

Multi-Site Security Deployment

Architected and delivered a unified firewall and IDS environment across multiple remote office locations.

Initiative

Cloud Migration & M365 Modernization

Led end-to-end migration to Microsoft 365 and Azure, improving uptime and reducing infrastructure overhead.

Alphabyte

Alphabyte AI

The Claude-focused practice of Alphabyte Solutions. Mid-market AI from the ground up — citizen development, executive enablement, MCP integration, and autonomous agents.

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